Seoul Medical·Wellness Tourism Showference
- Date Tuesday, Oct. 26, 2021 15:00-17:00
- Venue Sebitseom Island (Gavit 2F Convention Hall) & Virtual Seoul (Online)
- Language Simultaneous interpretation of Korean and English
- Theme A New Horizon for Medical-Wellness Tourism
Ki-nam Jin Professor of Yonsei University
Understanding Wellness Tourism In the Era of Covid-19
Susie Ellis Chair & CEO, Global Wellness Institute
Medical Tourism in Our Post-Pandemic World
Josef Woodman CEO of Patients Beyond Borders
Understanding The Global Market for
Cosmetic Surgery Tourism
Ruth Holliday Professor of University of Leeds
A new way to meet Korean medical care, Himedi
Jeong-ju Lee CEO of Himedi
Marketing a destination for health and wellness
Linda Abdullah CEO of ORYX Healthcare Consultancy
A New Horizon for Medical-Wellness Tourism
Moderator : Ki-nam Jin Professor of Yonsei University
Panel : Jeong-ju Lee CEO of Himedi,
Danny Kessler Assistant Professor of Dongseo University
CEO of the Global Wellness Institute
Susie Ellis is the chair and CEO of the nonprofit Global Wellness Institute, considered the industry’s leading global research and educational resource. She is also co-founder, chair and CEO of the Global Wellness Summit, the foremost gathering of international business, academic and government leaders in the $4.5 trillion global wellness economy.
Recognized as a leading authority on wellness trends, Ellis is frequently quoted in major news outlets around the world and is a popular speaker at industry events.
She sits on numerous academic and industry boards, including the EHL – Swiss Hospitality Management School in Lausanne. And is also a member of the World Economic Forum’s “Accelerating Health and Well-being Initiative.”
In addition, Ellis has been a member of the California Governor's Council on Physical Fitness and Sports. She holds an MBA from the University of California, Los Angeles.
CEO of Patients Beyond Borders
As CEO of Patients Beyond Borders, Josef Woodman has spent the past twelve years researching and vetting international options for quality, affordable medical care. He has met and consulted with ministries and key stakeholders in the world's leading medical travel destinations, touring more than 200 medical facilities in 35 countries.
Co-founder of MyDaily Health (1998) and Ventana Communications (1987), Woodman's pioneering background in publishing, healthcare and technology has allowed him to compile a wealth of information and knowledge about international medical care, telemedicine, wellness, integrative medicine and consumer-directed healthcare.
Woodman has lectured at the UCLA School of Public Health and Harvard Medical School for Travel Medicine.
He has keynoted and moderated conferences on medical tourism and global healthcare in 20 countries.
He has appeared in numerous print and broadcast media, including The Economist, The New York Times, CNN and more.
Professor of University of Leeds
Ruth Holliday is Professor of Gender and Culture at the University of Leeds.
She has been working on cosmetic surgery and cosmetic surgery tourism since 2006 having published many scholarly articles on the topic.
In addition, based on a large project on cosmetic surgery tourism in Europe, East Asia and North Africa, this talk outlines and explains the choices of surgery, surgeon and destination made by cosmetic surgery patient.
Her co-authored book Beautyscapes: Mapping Cosmetic Surgery Tourism was released in paperback last year and won the British Sociological Association’s Foundation for the Sociology of Health and Illness book prize in 2020.
Jeong Joo Lee
CEO of HImedi
2011 Founded ‘Himedi’
2019 Winner of ‘Minister of Health & Welfare Prize’ in Global Healthcare Award hosted by Ministry of Health & Welfare
2019 Member of ‘Medical Tourism Facilitator Committee,’ Ministry of Health & Welfare
2021 Member of Seoul Medical Tourism Council, Seoul Tourism Organization
2021 Member of Medical Tourism Facilitator Council, Korea Health Industry Development Institute
2001 Graduated from Donga Institute of Media & Arts with a video production major
2011 Launched concierge service for UAE patients receiving state-funded care
2020 Launched Himedi platform (in English, Russian, Arabic and Mongolian)
2021 Launched Himedi telehealth service
CEO of ORYX Healthcare Consultancy
She has a decade-long association with Dubai Health Authority and has held several leadership positions in her tenure. She played a key role in developing the government regulations and policies that have now been implemented across the nation and have been a catalyst towards adopting a culture of safety and accountability by numerous healthcare entities.
She played a pivotal role in the establishment of the Health Tourism Department and the brand of DXH “Dubai Health Experience” during her stint at the same, she conceptualized several noteworthy initiatives, strengthened its brand, created massive revenue and contributed immensely to the inflow of medical tourists.
Linda brings forth her expertise and core values to her entrepreneurship venture Oryx and looks forward to establishing Oryx as the most trusted and preferred healthcare consultancy in GCC as well as on the global platform of healthcare management.
Ki Nam Jin
Professor of Yonsei University
1994- 2021 Professor, Dept of Health Administration, Yonsei University
2000-2013 Adjunct associate professor at Dartmouth Medical School, USA(Health Policy Studies Program)
M.A. & Ph.D. from University of Illinois at Urbana-Champaign, USA
Medical tourism, Healthcare Service Design, U-Healthcare
He has worked with several government agencies(Korea Health Industry Development Institutes, Korea Tourism Organization) to promote medical tourism in Korea.
2020 Contribution Award from Prime minister (contribution to the development of medical tourism)
2019 Contribution Award from Seoul City Mayor (contribution to the development of medical tourism)
Assistant Professor of Dongseo University
Danny Kessler is an Assistant Professor at Dongseo University, International College. He has a Ph.D. in Wellness Tourism and is the founder of the Workplace Wellness Research Society.
2020 Youngsan University Ph.D., Wellness Tourism
2017 Framingham State University, MA in TESL
2017 Arizona State University, Business & Communications
2021 Assistant Professor Dongseo University, International College
2011-2020 Assistant Professor/Lecturer, Youngsan University,
College of Hotel and Tourism Management
Wellness Tourism Association (WTA) - Research Associate
CEO of Global Wellness Summit
In 2013, The Global Wellness Institute launched its inaugural research on Wellness Tourism. It did so when the Global Wellness Summit took place in New Delhi, India. That turned out to be a very good location to introduce what was at that time a very new concept – wellness tourism – to a world that was already somewhat familiar with medical tourism. Wellness tourism, at the time, was a fairly new concept.
The reason it resonated in India, is because India had a medical tourism industry where people were coming to India for medical procedures. Uniquely however, India also had the practice of yoga, meditation and Ayurveda which made it easy for people to see that these assets were distinct from medical tourism where people were coming for medical procedures. In addition, their very successful tourism campaign that many of you might remember titled “Incredible India” choose to showcase the beauty of India in terms of landscape and people – as well as the somewhat spiritual essence of the place. In fact, the author of that campaign “Incredible India” Amitabh Kant was one of the keynote speakers at our Summit.
In fact, the author of that campaign “Incredible India” Amitabh Kant was one of the keynote speakers at our Summit.
Thus, the GWI Wellness Tourism research was introduced and little by little more people around the world began using the term wellness tourism. The research brought forth some very interesting findings and statistics that helped shape the definitions that were introduced at that time. Those definitions went a long way toward making a distinction between medical tourism and wellness tourism that has helped both arenas grow and flourish. Those distinction were extremely helpful – and endure to this day.
There has been one major development since that time that I will share with you that I would add to the arsenal of understanding wellness tourism and medical tourism. That is a UNWTO report on Exploring Health Tourism that has further helped clarify the way forward.
CEO of Patients Beyond Borders
At this writing, the world remains in the grips of the global Covid-19 pandemic, with policies and proctocols changing by the week. Borders are routinely re-opening and closing, disrupting normal planning cycles, for leisure, business and medical travelers alike. South Korea in particular has suffered massive losses in patient arrivals, down nearly 80% from pre-pandemic levels [Note: this needs further substantiation]. Asia has suffered more than any other region, with most borders still closed or heavily restricted to international travelers, causing great uncertainty in the minds of patients (many of whom already harbor concerns regarding health and other risks related to medical treatment).
We at Patients Beyond Borders believe that while Covid-19 (as with SARS, MERS and any coronavirus) will likely remain a threat for the foreseeable future, normalcy will eventually return, and we expect patient flows to equal or exceed pre-pandemic numbers. Evidence of this can be seen in Mexico, where the borders never closed: clinics and medical travel agents are reporting record numbers, particularly for complex dentistry and cosmetic procedures. In similar manner, Medical Travel destinations such as Hungary and Turkey are seeking surges of UK and EU patients eager to take advantage of the savings and amenities offered by more affordable venues.
Further, the pandemic has spawned a new reliance on remote communications, particularly on the part of 45+ age consumers, who are generally less comfortable with virtual methods. This has led to greater opportunities in telehealth, teleconsultations, tele-diagnosis and in some cases, tele-treatment. With Korea at a global technology vanguard, opportunities abound to take advantage of this important trend.
Conclusion: While Korea will suffer with the rest of Asia until well into 2022, we see Medical and Wellness tourism as powerful growth markets, aided by pandemic-powered trends that will only strengthen clinical expertise, patient safety and economic development.
Professor of University of Leeds
Understanding The Global Market for Cosmetic Surgery Tourism
Based on a large project on cosmetic surgery tourism in Europe, East Asia and North Africa, and drawn from our book Beautyscapes: Mapping Cosmetic Surgery Tourism, this talk outlines and explains the choices of surgery, surgeon and destination made by cosmetic surgery patient-consumers. First the presentation explores the desire for surgery, paying particular attention to different cohorts seeking correction, repair, anti-aging and fashion surgeries, exploring how these are seen as ‘investments’ in the body which mark a person’s value. Second I explore patient-consumer decisions about destination and surgeon and how these choices are made using online resources such as clinic websites, patient testimonies, online forums, portals and agent’s social media. Finally, I explore what patient-consumers consider to be a good result and the implications of this for future medical tourists and the industry.
Ruth Holliday is Professor of Gender and Culture at the University of Leeds. She has been working on cosmetic surgery and cosmetic surgery tourism since 2006 having published many scholarly articles on the topic. Her co-authored book Beautyscapes: Mapping Cosmetic Surgery Tourism was released in paperback last year and won the British Sociological Association’s Foundation for the Sociology of Health and Illness book prize in 2020.
CEO of Himedi
Sometimes, patients may need to travel to a far-flung country to get medical care.
And with the language barrier, it would be natural for them to be concerned about which clinic they should visit.
They need reliable services of a trusted agent from arrival to departure.
HiMedi handles everything international patients need to access Korea’s healthcare services.
First, HiMedi allows easy booking of the hospital that can best take care of patients’ specific needs.
50+ hospitals, incl. 6 Korean hospitals rated global top 100
Also, we provide complete care from arrival to departure as follows:
- Telehealth service before arrival
- Fleet service upon arrival
- Accommodation during patient’s stay in Korea
- Medical interpretation during consultation/treatment
- Fascinating shopping/tour information
- Customer center to address varying needs
We provide multilanguage services so that patients from all over the world can access healthcare service in their own language.
- Multilanguage service has been expanded from 4 to 10 languages
We connect healthcare services of Korea and beyond with customers of all nationality!
A lifelong healthcare partner for all,
HiMedi is the go-to destination for quality healthcare.
CEO of ORYX Healthcare Consultancy
Wellness is gaining popularity and is becoming a significant dimension of tourism for both new and long-established destinations. Post-pandemic stress has resulted in organic demand for destinations that can offer relaxation and escape.
Many destinations and hospitality organizations are including unique retreats, availability of alternative treatments, anti-aging treatment and facilities, and other modern wellness and traditional therapeutic healing treatments and experiences.
Destinations that have availability of natural resources stand out in the proposition and popularity, at the same time depletion and overuse of these natural resources are becoming a cause of concern for these destinations. The government for such destinations is today looking at preserving these resources and creating newer revenue avenues.
Spa and the concept of the medical spa is creating its own importance and popularity in the wellness space. The new age population that is looking for adopting a wellness lifestyle, relaxation, and longevity of their overall look and health are constantly in the search for new treatments and avenues.
Destinations are hosting events like marathons, yoga events, and meditation to increase awareness of incorporating wellness lifestyle. Awareness campaigns for lifestyle disease, campaigns on both men's and women's wellness have increased the need for individuals to look for relaxation, detox, and annual checkups.
The concept of travel alone or group travel with unknown people for exploring newer destinations and experiences is contributing to an increase in the demand for unique wellness experiences. The hospitality and travel operators are also incorporating spas within their travel itinerary to capture their audience＇s needs for wellness.
Consumer awareness is resulting in the increase consumption of retail and online shelves with various products supporting wellness lifestyle that included medication, food, clothing and lifestyle and beauty products.
There is a range of thriving wellness destinations, it is important to create authenticity and appropriate policy framework to deliver quality goods and services and protect consumers. There is a need for the participation of a broad range of stakeholders alongside the development of networks and clusters as well as collaborative strategies for the successful development and management of a wellness tourism destination.